Frequently Asked Questions
Interesting questions you might have been too afraid to ask?
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What is Shoulder Rehab Secrets? How does it help me? |
Shoulder Rehab Secrets is an online shoulder health resource designed to give you useful, practical, evidence based information, education, exercise and activities to help solve your shoulder pain once and for all.
Based on your user profile, health history and provisional diagnosis you will be directed to a product and/or program best suited to your needs.
You will have the opportunity to choose between a one time product purchase or recurring access to a paid private health membership which you can join here.
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Is this resource suitable for any shoulder condition? |
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Do I need a Doctor's referral to use your service? |
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How is it possible to diagnose my shoulder problem when you haven't even touched me? |
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How can you treat my shoulder pain problem without physically touching me? |
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Most physiotherapists give out advice, education, exercises or activities to complete at home. How will this be done? |
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What if I need 'hands-on' physio or my injury requires a specialist opinion? |
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What technology do I need? |
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How will you safeguard my privacy? |
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What if I need support? Who do I ask? |
Our support team is available to help you and will respond in less than 12 hours--although we're usually MUCH faster than that. During regular business hours, we have live chat, premium email and phone support.
No one gets left behind.
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Am I locked in to any contracts? |
No, not at all. You can cancel your membership access anytime.
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Is there a refund if I'm not satisfied? |
You're completely protected by an unconditional money-back guarantee that begins the day you become a member/start any trial and extends all the way through the first 30 days.
You can find our refund policy here: https://www.shoulderrehabsecrets.com/refunds
Please be aware the information contained within the ShoulderRehabSecrets® & ShoulderPhysioAcademy® membership websites is educational and general in nature and should not be taken as a specific shoulder diagnosis or medical advice. Each person's situation is unique. You should consult your own medical doctor or allied health professional before deciding upon what course of action is right for you and I give no warranty and accept no liability should you use this website or purchase a membership without consulting such above mentioned professionals. See full disclaimer above for more details.